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Order Procedure

Thanks for visiting APRO's ordering Information website.
APRO doesn't provide any pricing information online.
If customers would like to purchase APRO products in the most efficient way, please read carefully below ordering information.

Ordering procedure:

Sending an Inquiry >> Placing a PO (Purchasing Order) >> Confirming PI (Pro-forma Invoice) >> Payment >> Delivery

Sending an Inquiry:

1. Send an inquiry via the APRO website. https://www.apro-tw.com/apro_en/m1.asp#
2. Send an inquiry e-mail to sales@apro-tw.com
3. You may APRO sales Skype on-line. Our sales skype ID is “sales_55186”

When you send an inquiry to APRO Sales team, please state the APRO product's Part Number or the product description, and the potential quantity after sample testing is app roved. The Product descriptions should include Flash IC type and the operating temperature.

Placing a PO (Purchasing Order):

You may place a PO via EMAIL or Fax. Please email your order to sales@apro-tw.com or fax to +886 2 8226 1398. Please note that we will require the following information with any order:

Product Information:

1. Product Part Number:
2. Quantity:
3. Unit price according to APRO's quotation:

Invoice Information:

Company Name (Organization Name):
Address:
Contact Name:
Contact email:
Contact phone number:
EU countries, please also provide
VAT#:
EORI#:

Consignee Information: (If it is different from Invoice Information)

Company Name (Organization Name):
Address:
Contact Name:
Contact email:
Contact phone number:

Payment Methods - How would you like to pay?

Please visit APRO’s Payment methods for the details.

Shipping Methods – How would you like to ship your order?

Please visit APRO’s Shipping methods for the details.

If you have any of questions about the Order Procedure, please send e-mail to sales@apro-tw.com , APRO Sales Team will reply to your e-mail within 24 hours during working days.

Confirming PI (Pro-forma Invoice)

After we receive your PO, APRO Sales will issue a PI (Pro-forma Invoice) and send it for your confirmation. Except for customers in Taiwan, any international customers are responsible for paying the goods, shipping, insurance costs and your country's import duties and taxes.

1. When you receive the PI, please check the part number, quantity, unit price, shipping method, shipping charge, sales tax, total amount and estimated delivery date (or lead time). Please also read carefully about APRO's response to your Special Instructions & Comments in your order. If you find any of errors on the P/N, please contact with APRO Sales Team for the P/N correction.

2. If you have no more questions about the PI, please sign your name on the PI and fax to +886 2 8226 1398 or you may scan the confirmed PI and send it to sales@apro-tw.com to complete the PI confirmation.

3. Please note that without receiving confirmed PI from you, APRO won't proceed internal order process.

Payment

APRO provides mainly two methods for the payment.
1. Credit Card Payment
2. Telegraphic Transfer (T/T) payment
Please visit APRO’s Payment methods for the details.

Delivery

As soon as we dispatch the order, APRO logistics team will send you Shipping Advice attached Invoice and related required documentation by e-mail. You may track the shipment via Air Waybill number.

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